Privacy Policy

MultiHub Data Usage Policy

MultiHub will not permit access to, or otherwise divulge to a third party, the information we compile for you from any data entered into our system by you or obtained through API connections to your Google Ads, Google Analytics, Webmaster Tools accounts, or any other sources except for the express purpose of generating reports that have been requested, authorized, or approved by you, or unless acting under a good faith belief that such action is necessary to troubleshoot problems with the Services.

MultiHub's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

If you are a visitor to the MultiHub website or a MultiHub client (“Client”) who registers or signs into the MultiHub website (including for purposes of obtaining a free trial of MultiHub’s services), we may obtain the following types of information from you or concerning your computer or device (“MultiHub Client Information”), which may include information that can itself be used to identify and/or contact you (“Personally Identifiable Information”):

• Name
• Email
• Website Name and URL
• Billing Address
• Visitor Site Preferences

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses.

MultiHub may also receive certain information that may be provided by your browser or mobile device, including:

• Browser Information
• Operating System Information
• Mobile Device Information (e.g., device identifier, mobile operating system, etc.)
• IP Address
• Pages Accessed
• Time of Visit
• Time of Last Visit
• Referring Site, Application, or Service, including the relevant Search Queries that led you to MultiHub’s Website
  

Our Clients may use customized and proprietary MultiHub code, software, and/or services (“Service”) to obtain information regarding the activities that users engage in while visiting their web pages (“Client’s User Data”). When a user visits a website that uses MultiHub’s Service, MultiHub code contained on the website contacts MultiHub’s servers and enables MultiHub to collect Client’s User Data. Some Clients may also use their own code to obtain Client’s User Data and then send such information to MultiHub’s servers.



Client’s User Data is stored on MultiHub’s web servers and databases for use in performing analysis and producing reports for the MultiHub Client only.

In addition, MultiHub may collect certain information about a Client’s Visitor’s computer that may be provided by the Visitor’s browser. This includes browser information, operating system information, mobile device information, IP address, time of visit, and the referring site, application, or service. Such information is collected even though not determined by the Client.

Because Clients have the sole discretion to determine what Information MultiHub collects about or from their users, this Privacy Policy does not apply to any Client’s User Data, including Personally Identifiable Information, that MultiHub may collect, obtain, or access in connection with operating the MultiHub Service.

Cookies

MultiHub uses cookies (small text files that MultiHub stores locally on your computer) on our Client’s websites for one or more of the following purposes: to help identify unique visitors and/or devices; assess usage patterns and perform traffic analysis; identify visitor preferences; conduct A/B testing; diagnose problems with our servers, and otherwise administer the MultiHub Service. MultiHub does not use methods such as browser cache, Flash cookies, or eTags for acquiring or storing information about end users' web browsing activity on Client websites or otherwise.

Depending on how our Clients use MultiHub’s Services, information contained in MultiHub cookies placed on the computers of end users may be linked to Personally Identifiable Information in MultiHub’s database. This allows our Clients to use the MultiHub Service to better analyze and measure their users’ interactions with their website and to organize activities by the same user on their website across time.

If you do not wish to have MultiHub place and use cookies on your computer, you should set your browser preferences to refuse all cookies before accessing MultiHub or other websites that may use MultiHub. MultiHub is not responsible for any failure by you or your browser to accurately implement or communicate your browser preferences or settings. In addition, please be aware that even if you configure your browser settings to reject all cookies, your activity on MultiHub client websites will still be recorded by our Service, unless you opt out of our Service as set forth below. However, your rejection of all cookies will prevent MultiHub from determining whether or not someone using your computer has previously visited the website, i.e., whether or not the visitor is a “unique” visitor.

Please note that if you set your browser to reject cookies, some features of the websites you visit may be unavailable. For more information on how to reject cookies, see your browser's instructions on changing your cookie settings. Additionally, please note that rejecting cookies may also prevent you from opting out of our service because that involves placing an opt-out cookie in your browser.



If you do not elect to set your browser preferences to refuse cookies, you consent to have cookies, including cookies used by MultiHub, placed on your computer when you visit our Client’s websites.

MultiHub may also collect certain information using Web Beacons. Web Beacons are electronic images that may be used on MultiHub’s Website, in MultiHub’s Service, or in our email communications. They are used, for example, to count website visits or to tell if an email has been opened and acted upon.

Service Providers

Information, including MultiHub Client Information, Client’s User Data, and any Personally Identifiable Information contained therein, may be shared with certain third-party companies and individuals that help facilitate technical and administrative aspects of the MultiHub Service (e.g., credit card processing), or perform functions related to the administration of MultiHub (e.g., hosting services). These third parties perform tasks on our behalf and are contractually obligated not to disclose or use MultiHub User Information or Client’s User Data for any other purpose, and to employ adequate security measures to prevent unauthorized access to such data. However, MultiHub is not responsible in the event that Personally Identifiable Information is disclosed as a result of a breach or security lapse by any such third party.

If you are a MultiHub Client that signed up through our Partners Program, your MultiHub Client Information may be shared with the Partner Program member that signed you up for MultiHub’s Service. These Partner Program members may use that information to help you set up, adjust, manage, and cancel your account with MultiHub.

MultiHub also reserves the right to disclose any MultiHub Client Information or Client User Information (including Personally Identifiable Information) to: (i) comply with any law, regulation, or legal request; (ii) enforce, apply, or investigate breaches of the Terms of Use or other agreements; (iii) respond to client requests; or (iv) protect the rights, property, user experience, or safety of MultiHub, our employees, our users, or others.

If MultiHub, or substantially all of its assets, is acquired by another company or successor entity, MultiHub Client Information and/or Client’s User Data will be one of the assets transferred or acquired by the purchaser or successor. You acknowledge that such transfers may occur, and that any purchaser of or successor to MultiHub or its assets may continue to collect, use, and disclose your information acquired prior to such transfer or acquisition as set forth in this policy.

Clients and Visitors to the MultiHub Website

MultiHub offers several ways for you to update or delete Personally Identifying Information that is obtained and stored by MultiHub or to change your MultiHub communication preferences: You may unsubscribe to any of our email or direct message communications regarding updates or products by following the unsubscribe instructions in the body of any message.



You may contact us at support@multihub.io.

We may contact you by email or other equivalent electronic communications if you access MultiHub products or services. By registering or using MultiHub Services, you specifically consent to the receipt of these email or text message communications. If you do not want to receive emails or other communications from us, please follow the unsubscribe instructions in the body of such communications or notify us by email at support@multihub.io.

MultiHub has implemented reasonable security mechanisms to protect MultiHub Client Information and Client’s User Data that is maintained on MultiHub’s servers from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Examples of these security mechanisms include limited and password-protected access, high security public/private keys, encryption on processed data, and SSL encryption to protect transmission of data.



However, please keep in mind that no security system is impenetrable. It may be possible for third parties to intercept or access MultiHub Client Information and Client’s User Data in spite of these measures. MultiHub cannot guarantee the security of your information and cannot be held responsible for unauthorized access to MultiHub client accounts.

Our Site and Service is not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13 or from websites that are targeted to children under 13. If you are under 13, please do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or email address. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at support@multihub.io. If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our servers. ‍

Repli, Inc. retains the discretion to amend or modify this Privacy Policy from time to time. If we make material changes to the way we collect, use, or disclose Personally Identifying Information, we will notify you by posting a clear and prominent announcement on https://www.multihub.io or through a direct communication to your MultiHub account.

MultiHub welcomes any questions or comments about this Privacy Policy or our privacy practices. Any such comments or questions should be submitted via e-mail to: support@multihub.io